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Return & Exchange Policy

Refund Policy:
Yards does not offer a “cash refund”.
- However, there is a specific case where a refund is allowed. 
- Refund may only be issued when the customer cancels the order before we start processing the shipment.
Exchanges and refunds can be done within 7 days of purchase.
- The product/s must be unused, in the original packaging with labels and protective stickers attached.
Please note that the Delivery Charges will not be refunded.
Exchange Policy:
Exchanges are possible if
* The product is damaged, stained, defected or incomplete.
* The product/s must be unused, in the original packaging with labels and protective stickers attached.
* The product received does not match the size ordered.
* You can get the size change in the same article or get your item exchanged for another one. 
Order Cancellation:
Customer may cancel the order at any time before the order has been processed.
Yards has the right to cancel orders for reasons such as - item is out of stock, pricing errors or article found as defective in quality control.
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Dimensions for Kaftan Edit :  
Size S M L
Chest 19.5 21.5 23
Sleeves 21 22 22.5
Arm Hole 9 9.5 10.5
Hips Free Free Free
Ghaira 30 32 33
 
Dimensions for Shirt :  
Size XS S S-M M L XL XXL
Shoulders 14 14.5 14.5 15 15.5 16 16.5
Chest 18 19 20 22 23 24 25.5
Sleeves 20 21 21.5 22 22 22 22.5
Arm Hole 8.5 9 9.5 10 11 11 11.5
Hips 19 20 21 22.5 24  26 28
Ghaira 22 23 23 24.5 26 28 30
 
Dimensions for Trousers :
Size Length Waist
X-Small 35 28-30
Small 36 30-32
Sample 36 30-32
Medium 37 33-35
Large 39 34-36
X-Large 40 38-40
XX-Large 40 40-43

 

Dimensions for Saree :  
Size S M L
Shoulders 14.5 15 15.5
Chest 19 21 23
Waist 15 16.5 18
Sleeves 20 22 22
Hips 20 22 24
Arm Hole 9 10 11
Blouse's Length 17 17 18
Saree Length 42 42 42

 

All Measurements are in inches and for the single side.

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at yards002@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at yards002@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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